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After eight frustrating months of missed deliveries, changing delivery dates, and unkept promises from customer service representatives I cancelled my service with Crystal Springs in Edison, NJ. Apparently they do not have enough trucks and employees to service their accounts. I have spent hours on the phone with customer service trying to resolve this matter. They make plenty of promises that they can't keep.

Now I am unable to get the dispenser and empty bottles picked up. They did not come on the scheduled date and are unable to schedule one at this time nor will they close out my account.

Save yourself a lot of aggravation and don't do business with them!

Review about: Crystal Springs Water Delivery Service.

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Pittsburgh, Pennsylvania, United States #967601

Was this ever resolved? I have been trying for a month to get them to pick up their equipment & empty bottles from my office. They keep promising me to have a manager call me, which they never do.

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