Charleston, South Carolina
Not resolved

Do not order (or even attempt to order) water from this incredibly unreliable service. Placed an order and weeks went by and STILL no water.

They told me a date it was to be delivered, and then no delivery and no call. I called, at which time they apologized and promised the water would be there by the following morning--latest. That day came and went with no water. I called again.

They apologized yet again telling me the route manager was on vacation. They promised the water would be there the following Monday.

Not only did that Monday come and go, nobody ever called to explain why the water was delayed. Awful, awful experience.

Product or Service Mentioned: Crystal Springs Water Delivery Service.

Reason of review: Problem with delivery.

Crystal Springs Water Cons: Never being able to rely on what they told me, Inconvenience of not delivering as promised, Horrible customer service, Delayed delivery, Not help to correct problem.

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