State: Washington City: Kent Clear all filters (6 of 395 reviews match)
filters
State:
City:
Product:
Show
So I fell for this company's pitch at Costco. It's at Costco, right? Should be an OK company or Costco wouldn't let them affiliate. At least that's my thought. signed up for 2 bottles a month delivery. I have received at least 4 bottles a month no matter what I do. The...
Read more
1.0
#1332582
Reply to reviews
Crystal Springs Water - STAY AWAY FROM DS SERVICES of AMERICA WATER COMPANY
DS Services of America, or in this case Crystal Springs Water is the worst company on the planet. They have the worst company rating in the nation. Go check the BBB and Google and Yelp if you do not believe me. These guys could care less about you or i or anyone for...
Read more
1.0
I didn't like
  • Ridiculously long hold times
  • Rudeness and racism
  • Problem solving skills
#1077595
Reply to reviews
THEY SUCK... WRITING A LETTER TO CORP OFFICE. THEY TOLD ME.. OH SORRY WATER TOMORROW...THEN NOTHING, CALLED AGAIN. OH SORRY TOMORROW FOR SURE.. UGH! NOTHING AGAIN... WTF.. I even spoke to a manager. Just called again and they said it will be here in a week. Man I just...
Read more
1.0
I didn't like
  • Customer service
  • Unreliable and bad business practice
  • Long hold times on calls
#1095507
Reply to reviews
after 5 attempts of calling their office, I have yet to Get any results, My last attempt was yesterday and I was assured that I would be contacted by a route supervisor, and as in all the attempts it did not happen. If you look up my account information you will see...
Read more
#1074190
Reply to reviews
This place is a joke. They deliver things you dont order, they promise to come pick it up. They dont show.. call to complain you are on hold for 30 minutes, the supervisor doesn't return the call as promised.. they can just come pick up their ***!! I. AM.DONE. Dont be...
Read more
Anonymous
Anonymous

Couldnt agree more. I have an discounted plan through Costco. I do plan on calling them and expressing my concern. Every month I am delivered more water than I am contracted f...

#797920
Reply to reviews
After numerous calls and either being put on hold for over 15 minutes or receiving a busy signal, we attempted to contact the company by email. That was unsuccessful as we only received a template response. Continuing to reach them after 4 days of trying to get...
Read more
Anonymous
Anonymous

Crystal Springs are absolutely terrible and corrupt. We've been unable to get large charges off of our account that were added after we closed our account. This company is who...

#647164
Reply to reviews

Contact Crystal Springs Water

Mailing Address:
Crystal Springs Water
200 Eagles Landing Boulevard
Lakeland, Florida 33810
United States
Phone:
(800) 728-5508
More

Crystal Springs Water Products and Services