Crystal Springs Water - Warning
Warning, Crystal Springs billing is nothing but a headache.They even billed me for a energy surcharge months after I stop my service.
I stopped service in August 2016. I received my last bill and paid it in full in September 2016. I just found out today May 2017 that they Billed me for a $2.57 Energy Surcharge in November 2016. The way I find out is through a collection agency calling me.
The collection agency wants me to pay $254.81. I keep very good records and can prove that I don't owe and that they charged a fee 3 months after I stopped service.
I have made calls to both Crystal Springs and the collection agency that they hired.Both say that they can't help me then point fingers back to each other.
Review #1045805 is a subjective opinion of a user.