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Billing Practices
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Warning, Crystal Springs billing is nothing but a headache. They even billed me for a energy surcharge months after I stop my service.

I stopped service in August 2016. I received my last bill and paid it in full in September 2016. I just found out today May 2017 that they Billed me for a $2.57 Energy Surcharge in November 2016. The way I find out is through a collection agency calling me.

The collection agency wants me to pay $254.81. I keep very good records and can prove that I don't owe and that they charged a fee 3 months after I stopped service.

I have made calls to both Crystal Springs and the collection agency that they hired. Both say that they can't help me then point fingers back to each other.

Review about: Crystal Springs Water Bottled Water.

Reason of review: billing problem.

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I think you should bring this matter to the court. Ask an attorney to help.

I have just read an article at that talks about these problems with collection agencies. You might even get some money from them.

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