Brooklyn, New York
Not resolved

This company is one big fraud!

They collect payment and never bother to deliver or pick up on time.

They miss the count and always find excuses not to deliver. I live in Brooklyn NY and If you wish to be on top of it, good luck! You cannot contact the regional manager directly as the calls are routed to the west coast.

So they can only email the local delivery company in my area and hope for the best. They have promised on the phone each day over and again.

After 13 days I finally gave up and decided to close the account. Do yourself a big favor and DO Not rely on them to deliver because they won't.

Product or Service Mentioned: Crystal Springs Water Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $148.

Preferred solution: Deliver product or service ordered.

Crystal Springs Water Cons: How we were treated.

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