21608 85th Ave S, Kent, WA 98031
Not resolved
1 comment

Here is a series of complaints:

1. Despite using their online feature to skip delivery, yet I came home with water dropoff in front of my door, happened numerous times

2. Fed-up and called to cancel service and arrange to have them come and pickup the machine, no show and no call. Took a day off so that I am home as they do not allow me to just leave the machine outside.

3. Called again, to make new arrangement to have the machine to be picked up, again cannot give me exact time when they will show up and of course you have to stay home all day again to wait for them.

So mad that I just leave the machine outside and told them don't held me responsible of their repeated no show.

Product or Service Mentioned: Crystal Springs Water Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $800.

Preferred solution: Let the company propose a solution.

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My sons yard was destroyed by them running over his lawn, and leaving large tire tracks. Crystal springs refuses to a thing about it, or come out to see the damage.