filters
State:
Show
City:
Show
Product:
Show
This company is one big fraud! They collect payment and never bother to deliver or pick up on time. They miss the count and always find excuses not to deliver. I live in Brooklyn NY and If you wish to be on top of it, good luck! You cannot contact the regional manager...
Read more
Company wrote 0 private or public responses to the review from Nov 27.
1.0
I didn't like
  • How we were treated
#1409409
Reply to reviews
Do not order (or even attempt to order) water from this incredibly unreliable service. Placed an order and weeks went by and STILL no water. They told me a date it was to be delivered, and then no delivery and no call. I called, at which time they apologized and...
Read more
Company wrote 0 private or public responses to the review from Nov 20.
1.0
I didn't like
  • Delayed delivery
  • Never being able to rely on what they told me
  • Not help to correct problem
#1404467
Reply to reviews
I ordered crystal springs a week ago. They stated that my a driver was going to call me to set up deliverance time and day. I been calling everyday for that driver name Sylvester to call. I got a email that stated my delivery day will be Tuesday but no communication...
Read more
Company wrote 0 private or public responses to the review from Sep 18.
Anonymous
CJ

It's just as bad in New Jersey, maybe worse. Ugh. The worst customer service ever. I have their water cooler and get those bog bottles delivered. I have been out of water sinc...

1.3
#1359561
Reply to reviews
Worst company to deal, no customer services at all , when i called 3 times all they said will call you back no call back at all. accounting dept is sucks they all play with you Ping Pong from one dept. to another Dept. and issue is still there, Crystal spring is worst...
Read more
Company wrote 0 private or public responses to the review from Oct 10.
1.0
I didn't like
  • Unreliable and bad business practice
  • Customer service - autumn
#1378122
Reply to reviews
Our water was supposed to be delivered and instead of buzzing into our gate intercom... they decided to leave our water on the road....for anyone to take. I called and complained.... no one called me back. The next time they came into our gate and didn't come to the...
Read more
Company wrote 0 private or public responses to the review from Aug 27.
#1339806
Reply to reviews
I was only with then e months and the missed my delivery every time. One time they even lied said they came out and I had empty bottles stull on my pourch and i was home all day. Never delivered on time i was first told every 2 weeks tgen when I called to complain they...
Read more
Company wrote 0 private or public responses to the review from Sep 04.
1.0
#1346652
Reply to reviews
So I fell for this company's pitch at Costco. It's at Costco, right? Should be an OK company or Costco wouldn't let them affiliate. At least that's my thought. signed up for 2 bottles a month delivery. I have received at least 4 bottles a month no matter what I do. The...
Read more
Company wrote 0 private or public responses to the review from Aug 18.
1.0
#1332582
Reply to reviews
For the last several weeks we have been trying to get Crystal Springs delivery set up for our home. After the account set up and 1st scheduled delivery we waiting for two weeks. Our first scheduled date came and went with no contact from Crystal Springs at all with no...
Read more
Company wrote 0 private or public responses to the review from Aug 22.
1.8
I didn't like
  • Not help to correct problem
  • Very poor customer service
#1336419
Reply to reviews
I've been a customer of DS Water/Crystal Springs for over 10 years! Let me repeat that just to let it sink in. Ten Years! I've been a very satisfied customer ....but..... in the last 2 months I"ve been through 2 brand new bottom load water dispensers and I'm returning...
Read more
Company wrote 0 private or public responses to the review from Aug 17.
2.8
I liked
  • I love my route driver
I didn't like
  • Disgusting taste of the spring water in the 3 gallon bottles
#1331669
Reply to reviews

Contact Crystal Springs Water

Mailing Address:
Crystal Springs Water
200 Eagles Landing Boulevard
Lakeland, Florida 33810
United States
Phone:
(800) 728-5508
More
Show

Crystal Springs Water - Terrible Service!!!!

Crystal Springs Sucks! Their service is horrendous - tried to charge us for 6 bottles of water that had already been paid for & refused to p/u 3 empty bottles for the refund. Service Cancelled!!! Crystal - You really have no clear concept of customer service. Do yourself a favor and dissolve.
Company wrote 0 public responses to the review from Sep 07.
#1349008
Reply to reviews