Cancelled service 3 weeks ago and no one has turned up to pick up the equipment and bottles. Have been calling them everyday.
They keep saying they will come the next day but nothing happens. Do not have access to supervisors. Looks like a scam like wells fargo did. Get new customers and when we cancel the service then ignore it and get billed monthly for the equipment and bottles.
Made lots of calls. Was told they will come the next day. Had to make arrangements for someone to be present to pick up the equipment.
But no one turned up or called. Wasted lots of time and energy on this.
This person wrote the review because of problem with delivery at Crystal Springs Water. Reviewer claimed that he or she wants Crystal Springs Water to read this review and look into the issue (if any).
The most disappointing in user's experience was very poor customer service, way i was deceived and failure to follow through of the route manager. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
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