State: New York City: New York Clear all filters (5 of 381 reviews match)
Cancelled service 3 weeks ago and no one has turned up to pick up the equipment and bottles. Have been calling them everyday. They keep saying they will come the next day but nothing happens. Do not have access to supervisors. Looks like a scam like wells fargo did....
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I didn't like
  • Way i was deceived
  • Very poor customer service
  • Failure to follow through of the route manager
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Decided to used crystal springs delivery service for bottles water and water cooler. The very first delivery was rescheduled without an email , text phone call. Four 5 gallon bottles and a water cooler was left on my front porch without any heads up. After a week and a...
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Crystal Springs Water Delivery Service Review

This company is 100% unreliable - either they don't deliver when they say they will or they just don't deliver at all. I've cancelled the service and I am using another company.
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money
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never ever take the service from these idiots very very poor customer service never respond delivery sucks billing is horrible false billing and never delivery on schedule frankly speaking I never encountered in my life such a horrible company and service I strongly...
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I didn't like
  • Waiting on the phone hours
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I've been on the phone for 2 hours trying to get a human on the phone so I can cancel my service after months of missed water delivery dates. It's been a week of trying to get people and no response by email. I've never had such poor customer service in my life,...
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I didn't like
  • Having the schedules mixed up and no one to speak with to fix it
  • Phone constantly busy
  • No help to correct problem
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Contact Crystal Springs Water

Mailing Address:
Crystal Springs Water
2300 Windy Ridge Parkway Suite 500 N 200 Eagles Landing Boulevard Lakeland, Florida 33810
Atlanta, Georgia 30339
United States
(800) 728-5508