1.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
1 comment

Our office ran out of water.I contacted Crystal Springs for a delivery and since it was not a normal delivery I was told it would take 4 days which would have been on a Friday.

Friday we received no delivery, I called at 4:30 to see if they were going to make the delivery and was told it was scheduled, never received the delivery. Called Monday morning and was told it would be delivered that day, was never delivered. Called once again and was told it would be Tuesday, Today it Wednesday and still no water. Called customer service and was told sales rep.

would contact me. I have not heard from anyone.

We are canceling our service and will go elsewhere.Before they took over our account from Coca Cola we never had problems.Very poor service!

Review about: Crystal Springs Water Delivery Service.

Reason of review: Poor customer service.

Had an Experience with Crystal Springs Water?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1357563

Dealt with the same promises of delivery and never received. After cancelling, still did not come back for cooler or empty bottles. Sad for a well known business but poor customer service will not sustain them in the future.

You May Also Like

Grubhub - Food never delivered Grubhub "I ordered food on Grubhub (Order # 277001843134855). The website sent an email confirming delivery within 55 minutes. Approximately, an hour and 15 minutes later, I contact Grubhub's customer care..." Read more Crystal Springs Water - STAY AWAY FROM DS SERVICES of AMERICA WATER COMPANY Crystal Springs Water "DS Services of America, or in this case Crystal Springs Water is the worst company on the planet. They have the worst company rating in the nation. Go check the..." Read more Crystal Springs Water - Delivery Service Review Crystal Springs Water "My water is either not delivered on time, too many bottles are delivered and i am over charged. I am ready to jave tjem come and get their equipment and..." Read more UrthBox - Disgusting company UrthBox "Assumed that my box would renew at $19 a month but instead I got charged $149 on the first of the month...." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more