Never Again will my company ever receive service from Crystal Water. They missed SEVERAL deliveries, when I called they had no reason and didn't seem to care. After several missed deliveries they decided to show up and replace our water cooler since ours was old (as a...Read more
Ordered water, got first delivery. Crystal never came back & never completed a delivery after multiple calls. I have now called SIX times asking them to pick up empty containers & refund my deposit. They schedule & don't show up. I have asked for beach management &...Read more
I am a very unhappy customer, I was suppose to get a delivery yesterday 1/21/2016, which I did not receive. I spoke with a Customer Service Representative and was told she would be reaching out to the Regional Manager since there is no Branch manager in my area. I was...Read more
Culligan water sold the bottle water service to Crystal Springs I was never advised of the change after being a customer of Culligan for 12 years... a week ago I called for service they told me to call 855-240-0676 I been on the phone for a week trying to speak to...Read more
I didn't like
- No one picking up the phone after 2 hours on hold
This company has the worst customer service. I requested a pick up of all the bottles and dispenser. And the truck came to my house, dropped 2 more bottles and left without even ringing the doorbell. Then , they had me on hold for at least 30 min. PLEASE!! do not get...Read more
Do you have something to say about Crystal Springs Water? What happened? What can we help you with?