State: Florida City: Fort Lauderdale Clear all filters (5 of 355 reviews match)
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Never Again will my company ever receive service from Crystal Water. They missed SEVERAL deliveries, when I called they had no reason and didn't seem to care. After several missed deliveries they decided to show up and replace our water cooler since ours was old (as a...
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1.0
I didn't like
  • Worst i have ever experienced
#1072341
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Ordered water, got first delivery. Crystal never came back & never completed a delivery after multiple calls. I have now called SIX times asking them to pick up empty containers & refund my deposit. They schedule & don't show up. I have asked for beach management &...
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Anonymous
Anonymous

It's been over a week now that I have not received my 6 six gallons jugs of Crystal Springs. We've call the company because the local Ocala Crystal Springs did not pick up the...

1.3
#940668
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I am a very unhappy customer, I was suppose to get a delivery yesterday 1/21/2016, which I did not receive. I spoke with a Customer Service Representative and was told she would be reaching out to the Regional Manager since there is no Branch manager in my area. I was...
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Bkfrito
Bkfrito

I received a call from call center explaining they ate short staffed. which they have been since middle of last year.

2.7
I didn't like
  • No delivery no pick up
  • Delivery and customer service
#775704
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Culligan water sold the bottle water service to Crystal Springs I was never advised of the change after being a customer of Culligan for 12 years... a week ago I called for service they told me to call 855-240-0676 I been on the phone for a week trying to speak to...
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Anonymous
Anonymous

Same thing happened to our office! On the day Culligan was scheduled to make the November delivery. A Crystal Springs representative showed up with three "empty" water bottl...

1.0
I didn't like
  • No one picking up the phone after 2 hours on hold
#716553
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This company has the worst customer service. I requested a pick up of all the bottles and dispenser. And the truck came to my house, dropped 2 more bottles and left without even ringing the doorbell. Then , they had me on hold for at least 30 min. PLEASE!! do not get...
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#594787
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