State: Florida City: Boca Raton Clear all filters (6 of 362 reviews match)
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Worst company to ever deal with. The customer service is the worst. They are unprofessional when they answer the phone and that's if they ever answer. The wait times exceed 20 minutes or more. They always show up to deliver water when you don't need it. They don't call...
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1.1
#886740
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They always deliver on the days our office is closed and let the water set outside in the boiling heat for all of the vagrants to seal or due other disgusting things. Ive called 50 times if Ive called once always the same thing we will fix it note your account have...
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#881205
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I have been with the company for 12yrs and have had no major problems. I am now wondering if they went out of business as all their numbers are out of service.
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Anonymous
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I am having same problem. Last month I had a bottle that had a crack in it flooded my kitchen.Called and they said they would credit me a bottle.Well I charged for it. I'm try...

3.5
#595971
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Short Review on August 01, 2016

Crystal Springs Water
#892714
1.2
Details
I concur with all of the above reviews. Worst company ever!
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Crystal Springs Water Delivery Service Review

Crystal Springs Water
#866946
1.0
Details
Oh my gosh worst service ever. It's been 5 months and I have had not had one delivery on time. Also have not had one call from manager returned. The worst company to deal with ever.
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Crystal Springs Water Cancellation Policy Review

Crystal Springs Water
#700228
1.6
Details
I have called 5 times, wasting my time waiting on hold over an hour to get my 7 bottles and water cooler picked up. Canceling service. Every time I call they say they will contact the driver and call back. Never do. Called for Manager. Sat on hold for 25 minutes and never answered the call. Lousy customer service!!! I will never use them again. Neither should you.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Turnaround Time
Website