After several attempts and schedules to have water delivered to my mother, it did not happened after several phone calls and promises to deliver. Supervisors notified and made promises of the delivery and still no delivery of the 5 gal water bottles for several weeks.
After cancelling with company, they promised and scheduled to pick up empty bottles and cooler and has yet to pick it up for several weeks now. Extremely difficult to speak with person in charge.
Customer service extremely poor and they avoid allowing you to speak to someone with higher authority. We will go to court if I find out about any charges on my bill after cancelling and complaining of such disappointing business.
Review about: Crystal Springs Water Pick Up Service.
Reason of review: Poor customer service.
I liked: Price and taste of water.
I didn't like: Poor customer service, Inconvenience of not delivering as promised, Inconvenience of not picking up products, Bad business practices, Unreliable and bad business practice.