Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

There must be some type of software glitch because I had a vacation hold for delivery but water was still delivered. I came home after 6-weeks away and had bottles 5-gallon water jugs on my front porch.

Nothing says, "We are not home" like having 6 bottles of water lined up in front of the door. Called customer service and she said I did have a hold but that it wasn't listed on the calendar. Huh? What?

It makes no sense.

The agent on the phone was nice and said she was going to ask her manager. I have a feeling that her manager isn't going to care.

Review about: Crystal Springs Water Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

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