Contact Information

Crystal Springs Water Phone Numbers

Toll-Free Number:

  • (800) 728-5508

Customer Service:

  • (800) 728-5508

Set Up New Delivery Service:

  • (800) 201-6218
  • (800) 444-7873
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Crystal Springs Water Chat:

Crystal Springs Water Email:

Corporate Office Address:

Crystal Springs Water
200 Eagles Landing Boulevard
Lakeland, Florida 33810
United States

Other Info:

Monday to Friday
8:00 am to 9:00 pm EST

Saturday
9:00 am to 6:00 pm EST

Sunday
closed

Help in Social Networks:

Summary of Crystal Springs Water Customer Service Calls

60 TOTAL
CALLS
25% SUCCESSFUL
CONNECTIONS
05:19 AVG CALL
DURATION
54% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Crystal Springs Water to Ask about:

Shipping and Delivery Question:

  • “I didn't receive delivered”
  • “Water delivery”
  • “For delivery”

Payments and Charges Question:

  • “Pay bill”
  • “I need my payment to come out the first of the month thats when my husband gets paid.”
  • “Pay my bill”

Staff Question:

  • “Terrible service and I was lied to”
  • “Water service question”
  • “Start service”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Cancel”
  • “Cancel Scheduled appointment”

Return/ Replace Question:

  • “Return”

Account Question:

  • “Account info”

Product/ Service Question:

  • “Leaking water jug and another jug tastes funny” , Review # 1441855

Employment Question:

  • “I'm trying to get a job”

Other Question:

  • “And water”
  • “Empty containers not pickled up”
  • “NEW Water cooler is not producing cold water. The same as the other one i turn in.”

Crystal Springs Water Rating Stats

1.4 out of 5 stars
based on 276 reviews
See all 446 reviews

Rating trend

About

Crystal Springs Water Delivery Policy
To read more: https://www.crystal-springs.com/#
Crystal Springs Water Terms of Service
Please refer to Company's Privacy Policy for information about how The Company collect, use and disclose information about The User In order to access and use certain areas or features of the Sites, The User will need to register for an account. By creating an account, The User of company services agree to (a) provide accurate, current and complete account information, (b) maintain and promptly update, as necessary, The Customer's account information, (c) maintain the security of The User's account credentials, (d) be responsible for the acts or omissions of any third party who has authority to access or use the Sites on The Client's behalf, and (e) immediately notify Website if The Client discover or otherwise suspect any security breaches related to the Sites or The User's account. By creating an account with www.crystal-springs.com The User of Website also consent to receive electronic communications from Crystal Springs Water (e.g., via email or by posting notices to the Sites). These communications may include notices about The Client's account (e.g., payment authorizations, password changes and other transactional information) and are part of The User's relationship with www.crystal-springs.com
To read more: https://www.crystal-springs.com/site-terms-and-conditions
Crystal Springs Water Privacy Policy
DS Services of America, Inc. This privacy statement is intended to help The Client understand what information www.crystal-springs.com collect, how The Company use it, what choices The Customer have and other important information. Although some of the concepts are technical in some cases, The Company tried Crystal Springs Water's' best to explain things in a straightforward and transparent way. This privacy statement also applies to Crystal Springs Water's' use of information shared with Website by other sources for Company's own purposes. No matter how www.crystal-springs.com obtain the information referenced above, this privacy statement only applies to information collected from or relating to consumers or prospective consumers. Information collected for employment-related or business-to-business related purposes. The Company collect information in a few different ways: (i) information The User of company services submit or give www.crystal-springs.com permission to obtain; (ii) technical information collected automatically; and (iii) information provided by Crystal Springs Water's' partners.
To read more: https://www.crystal-springs.com/bottled-water-privacy-policy
Crystal Springs Water FAQ
Payment is due by the Payment Due Date listed on The Client's invoice. Late charges will apply as noted on the payment stub at the bottom right corner of the invoice and as set forth in The Customer's customer service agreement with Crystal Springs Water The Customer's current balance is The Client's total outstanding balance, except for credits or changes processed today. The Customer's current balance and invoice balance may be different if order or delivery activity has occurred between The User's last invoice date and today. The User's invoice balance includes charges and credits applied during the billing period covered by the invoice. The Customer's invoice balance and current balance may be different if order or delivery activity has occurred between The Client's last invoice date and today. After The Customer submit The Client's online payment, The User of company services will see a confirmation message. If The Client of Crystal Springs Water do not see the payment confirmation message, The Client's payment was not processed.
To read more: https://www.crystal-springs.com/selfserve/myonlineaccount/faq.jsf
Top Crystal Springs Water Services

Delivery Service, Customer Care, Pick Up Service

Top Crystal Springs Water Products

Bottled Water, Account

Crystal Springs Water Pros and Cons

Pros: Water, That it ends, Prices, Delivery when it showed up, Delivery man

Cons: Customer service, Very poor customer service, No help to correct problem, No one has called back, No delivery no pick up

Crystal Springs Water reviews and complaints

Crystal Springs Water is ranked 62 out of 353 in Food Delivery category

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Crystal Springs Water Stats

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