Product: Crystal Springs Water Pick Up Service Clear all filters (0 of 24 reviews match)
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I have called crystal springs several times to settle this with no luck, no one will help, no one will pick up their cooler. It's a mess. I contacted them in July 2017 about the two charges said they would take care of it but nothing happened. Called again in Nov....
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Product
Crystal Springs Water Pick Up Service
I didn't like
  • No solution to problem
#1230030
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On my end of July delivery for Aug 2017 delivery the delivery man picked up 5 empties, leaving 4 full, then I get canceled for complaing.They stole my sisters empty which I had cleaned, let drying outside to return to her in Fresno 145 miles north, and I had no bottle....
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2.9
Product
Crystal Springs Water Pick Up Service
#1091970
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After several attempts and schedules to have water delivered to my mother, it did not happened after several phone calls and promises to deliver.Supervisors notified and made promises of the delivery and still no delivery of the 5 gal water bottles for several weeks....
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Anonymous
dlp in nc

I had this same issue with them over the years.One year, they didn't deliver to us for an entire month, but billed us for the water not delivered. Then they kept promising to ...

Anonymous
johnc

Unfortunately, you are not the only one. This company absolutely sucks. Everytime you call to speak with someone about the day they promised to deliver water, they say oh we ...

2.2
Product
Crystal Springs Water Pick Up Service
I liked
  • Price and taste of water
I didn't like
  • Bad business practices
  • Inconvenience of not picking up products
  • Unreliable and bad business practice
#1083768
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after 5 attempts of calling their office, I have yet to Get any results, My last attempt was yesterday and I was assured that I would be contacted by a route supervisor, and as in all the attempts it did not happen.If you look up my account information you will see all...
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Product
Crystal Springs Water Pick Up Service
#1074190
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The driver left the bottles in the drive way, forcing the customer to have to carry them inside.I had to 4 times. The first time was told they would be picked up by Tuesday, it didn't happen, called on Wednesday, again was told they would be pick up, it didn't happen....
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Product
Crystal Springs Water Pick Up Service
#1054870
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No show for leaky bottle pick up three times.On hold for over 20 minutes trying to deal with these people. The worst customer service I have ever had to deal with. Never mind ever talking to a sales rep. Customer service tells you they don't have a direct line. I...
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Product
Crystal Springs Water Pick Up Service
#1050528
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Have cancelled service and requested pick up of over 70 empty bottles 4 times, have received 4 pick up dates and confirmation numbers.6 months later we still have over 70 empty bottles in our lobby. CS continues to try and bill us for a delivery they made after the 1st...
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1.0
Product
Crystal Springs Water Pick Up Service
#1049320
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First off, I suspened my delivery ...last year in Feb due to going out town. I was told when I got back to let them know and they will start my service up again. They never stopped the deliveries. I got home to two months worth of bottles that they then ... wouldnt...
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1.0
Product
Crystal Springs Water Pick Up Service
#1011597
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Crystal Springs Water Pick Up Service Review

I have been with them when they were known as Cloister. I had been with them for over 20 years, cancelled my account in early december 2016, still waiting for them to pickup cooler and 6 empty bottles. I stopped calling after several attempts,useless people. I am now with deerpark and everything is much better and cheaper.
1.0
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Product
Crystal Springs Water Pick Up Service
#995082
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They delivered 100 bottles of water. We used it all for a project. Now they refuse to pick them up. I hate to throw away 100 large 5 gallon plastic bottles in the landfill. It is like the company doesn't care. They delivered 100 bottles of water. We used it all for a...
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Product
Crystal Springs Water Pick Up Service
#956188
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