Most helpful reviews first
Crystal Springs Water Delivery Service Review
Missed delivery too many times. .. ween there is a delivery made, it is wrong!! All customer service does is apologize and offer to text manager, but you know THAT won't make any difference. I get the impression this business is going under , because of the way they treat the customer. I don't know if I will be getting my water for the next month!!!!
Dont buy from this unprofessional "company". They continuously delivery more water than requested causing a high bill, hVent been Able to get ahold of them for 2 WEEKS but they still ovet charge, never on time and rude customer service. If I could give them 0 stars i...Read more
I am not a customer and apparently had a account opened fraudulently. My story begins when a neighbor 5 house's down from me got 8 bottles of water and he posted on our community mail-boxes trying to find the owner with no success, then he called you. Then 2 bottles...Read more
I didn't like
- No help to correct problem
I work for a large company. We pay hundreds of bills each month. Crystal Springs decided to randomly stop sending us invoices. Naturally, when they don't send invoices, they don't get paid. So I get notices in the mail saying our account is past due. This is a vicious...Read more
Just check their FB page:https://www.facebook.com/CrystalSprings View all the complaints. Mine are pretty much the same. They've since deleted my posts to their page and blocked me from commenting. I had their monthly "service" for more than a year and they either...Read more
Untold hours I've spent on the phone with the customer service reps for this company, and I am still waiting for the full refund for my bottle deposit. I closed my account a month ago after trying in vain for two prior months to get my deliveryman to show up and carry...Read more
I tried calling customer service to tell them My water had not been delivered on the usual day. The first day they said they were backed up and would have it in the morning. Understandable. The second day it still didn't come so I called again. They told me it was...Read more
Crystal Springs Water - Can't pay bill
I have had crystal water for years / not you have to pay cash to pay a bill / the driver can't take a card any more / very rude on the phone when I called / as a dis vet I hate the new America / with the new young people the country out right sucks / wish I never had this service and with the new rude that work in the office things can't get worst / the water was good / the del person was good / and the main office in run by *** / I have all ways paided in adv and never later
Delivery service of Crystal Spring is the worse of the worse than other company in the USA. Never the water is not delivery on time. I called costumer service several times each month because they did not come to my home at time and I had reschedule the delivery with...Read more
I was a costumer for 10 years after new driver everything went down hill i had open 3 accounts with them I had to closed them all because of the over charging the account has been closed for 2 month and still keeps charging me for late fee and service that i am not...Read more
Do you have something to say about Crystal Springs Water? What happened? What can we help you with?