Most helpful reviews first
Delivery service of Crystal Spring is the worse of the worse than other company in the USA. Never the water is not delivery on time. I called costumer service several times each month because they did not come to my home at time and I had reschedule the delivery with...Read more
I was a costumer for 10 years after new driver everything went down hill i had open 3 accounts with them I had to closed them all because of the over charging the account has been closed for 2 month and still keeps charging me for late fee and service that i am not...Read more
If i charge them for the man hours we have put into disputing every bill i would have to bill them hundreds of dollars. We are a small company and are being charged for more water than we can drink in 6 months!! they have charged supplies and water bottles to our...Read more
Decided to go with Crystal Spring because it was cheaper than Poland Spring. A big mistake! Most often, water was not delivered on time. I would always have to remind the delivery guy for the individual water cases. And when I wasn't home, he would always forget the individual bottle cases. When I signed up, I asked for a specific dispenser. Never delivered even after every reminder to the delivery guy or the customer service people. I would have to call the customer service every month but they would always asure me that the issue would not reoccur. It always did. Had the service for 6 months. Not sure why I put up with it for so long. Worst customer service. Edison, NJ 08817
Last July we didn't receive our normal delivery from Crystal Springs. I called their 1-800 number and was told we would get a delivery the next day. After 2 more attempts to contact them through phone calls and also sending email,s by the end of the week we still had...Read more
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