Crystal Springs Water - The worst company to deal with ever
I can't believe that Costco would deal with crystal springs, they have missed my delivery over 25 times. Now I've asked them to pick up there equipment and cancel them, already missed two attempts. They just don't care.
I ALWAYS RECEIVE MY DELIVERIES ON TIME! MY RSR IS THE SWEETEST GUY EVER AND ALWAYS MAKES SURE I HAVE WHAT I NEED. I WISH I COULD GIVE DS WATERS A 10+ RATING! WAY TO GO! THANK YOU FOR EVERYTHING YOU DO! THE CUSTOMER SERVICE IS ALWAYS SO KIND AND MAKE SURE THAT...Read more
Crystal Springs Water - Horrid
It would take a mini book, worst custoner service and lack of management oversight. Cant get refund or even a final bill, they NEVER call back with info requested. Niw automated system says my bill is late, I have nit received a bill, nor an answer regarding my deposit refund. Save your self the stress, don't deal with company!
After several attempts and schedules to have water delivered to my mother, it did not happened after several phone calls and promises to deliver. Supervisors notified and made promises of the delivery and still no delivery of the 5 gal water bottles for several weeks....Read more
Our office ran out of water. I contacted Crystal Springs for a delivery and since it was not a normal delivery I was told it would take 4 days which would have been on a Friday. Friday we received no delivery, I called at 4:30 to see if they were going to make the...Read more
There must be some type of software glitch because I had a vacation hold for delivery but water was still delivered. I came home after 6-weeks away and had bottles 5-gallon water jugs on my front porch. Nothing says, "We are not home" like having 6 bottles of water...Read more
This water company skipped my deliveries. I called their customer service multiple times. They scheduled again and again, but still no delivery. We ran out of water, so we had to cancel the service and switched to another company. After I cancelled the account, they...Read more
I got crystal springs because of costco membership deal. delivery to charleston, SC was really poor. I had to call many times for missed delivery and worst thing is they won't schedule the delivery for the next day you call. it will atleast two days after you call. If...Read more
DS Services of America, or in this case Crystal Springs Water is the worst company on the planet. They have the worst company rating in the nation. Go check the BBB and Google and Yelp if you do not believe me. These guys could care less about you or i or anyone for...Read more
This is the worst company i have ever dealt with ever. I come home to find water all over my floor. I call crystal springs customer service. After 45 minutes on hold i get a kid who sets up replacement of the lost water and a new cooler. He sets it on on Thursday. I...Read more
- Delivery man
- That it ends
I didn't like
- How i was treated like i did not matter
- Waiting on the phone hours
- Very poor customer service
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