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Just check their FB page:https://www.facebook.com/CrystalSprings View all the complaints. Mine are pretty much the same. They've since deleted my posts to their page and blocked me from commenting. I had their monthly "service" for more than a year and they either...
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2.0
#528387
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After eight frustrating months of missed deliveries, changing delivery dates, and unkept promises from customer service representatives I cancelled my service with Crystal Springs in Edison, NJ. Apparently they do not have enough trucks and employees to service their...
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Gatuda
Gatuda

Was this ever resolved? I have been trying for a month to get them to pick up their equipment & empty bottles from my office. They keep promising me to have a manager call...

#522083
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I have had crystal water for years / not you have to pay cash to pay a bill / the driver can't take a card any more / very rude on the phone when I called / as a dis vet I hate the new America / with the new young people the country out right sucks / wish I never had...
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#521733
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I tried calling customer service to tell them My water had not been delivered on the usual day. The first day they said they were backed up and would have it in the morning. Understandable. The second day it still didn't come so I called again. They told me it was...
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#519566
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Untold hours I've spent on the phone with the customer service reps for this company, and I am still waiting for the full refund for my bottle deposit. I closed my account a month ago after trying in vain for two prior months to get my deliveryman to show up and carry...
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#509047
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Delivery service of Crystal Spring is the worse of the worse than other company in the USA. Never the water is not delivery on time. I called costumer service several times each month because they did not come to my home at time and I had reschedule the delivery with...
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#504590
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Last July we didn't receive our normal delivery from Crystal Springs. I called their 1-800 number and was told we would get a delivery the next day. After 2 more attempts to contact them through phone calls and also sending email,s by the end of the week we still had...
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