filters
state:
Show
city:
Show
category:
Show
product:
Show
Signed up at Costco. Delivered dispenser 4 days later, but brought wrong kind of water. Brought "Purified" instead of "spring water". They were supposed to redeliver correct water 3 days later, but didn't. It is now 4 weeks later and 5 or 6 phone calls and still NO...
Read more
1.0
#1065432
Reply to reviews
I have been getting Crystal Springs water delivered to my home for the past nine months. Of those nine months, two months I did not receive my delivery and did not get any notification that my deliver was going to be late. My delivery was scheduled for Thursday. I...
Read more
2.1
#1059977
Reply to reviews
After delivering more water than needed on multiple occasions, i had to skip two months of delivery. After missing one payment they sent me to collections and its been a nightmare trying to return the water cooler and like 7 empty jugs. They directed me to a drop off...
Read more
1.0
#1058012
Reply to reviews

Crystal Springs Water - Delivery very bad

Crystal Springs Water
#1057315
1.8
Bad service, The worst service on the market, the automatic system call me to confirm delivery and never appear, I've been 5 galontwo months without receiving delivery , I had to buy at Walmart. I do not recommend it
Comment Be the first to start a discussion
Show

Crystal Springs Water - Worst company ever

Crystal Springs Water
#1052610
1.0
Had several scheduled deliveries in which they never showed up. Called was told the route manager rescheduled the deliver. Didn't show up on the rescheduled date either. Customer Service is horrible . With there ratings so low I am surprised they haven't changed how they do business
Comment Be the first to start a discussion
Show

Crystal Springs Water - Scheduled deliverys don't arrive

Crystal Springs Water
#1040611
1.0
In Tacoma ,WA. I have to ditto all the other reviews I have read here about Crystal Springs. I would give them a negative 2 stars.
Comment Be the first to start a discussion
Show

Short Review for March 17, 2017, Pc_payment

Crystal Springs Water
#1022195
1.0
Crystal springs is one of the worst company. They refused to refund me deposit for the empty battle which was $42.00. 4 months after i close my acoount they send me a bill to pay $42.00
Comment Be the first to start a discussion
Show
The worst customer service I have ever received. My husband and I signed up at Costco on May 21st and were told someone would contact us within 3 business days. 5 Days without a call, I called the number and was told that a delivery date of the following day had been...
Read more
#1057368
Reply to reviews
Nobody ever comes to deliver my water when they are supposed to. I even get automated voicemails to let me know they are coming the next day and then they don't show up. So, I get complaints from my neighbor about empty bottles in my driveway for days at a time. After...
Read more
1.8
I liked
  • Water
I didn't like
  • Never being able to rely on what they told me
#1055523
Reply to reviews
The driver left the bottles in the drive way, forcing the customer to have to carry them inside. I had to 4 times. The first time was told they would be picked up by Tuesday, it didn't happen, called on Wednesday, again was told they would be pick up, it didn't happen....
Read more
#1054870
Reply to reviews
I specifically told them that I had an allergy to flouride and asked them if the water was flouride free, I was told that they had a spring water with flouride and one without. I did check periodically to be sure that did'nt change and for 5 years I got the same reply...
Read more
#1052229
Reply to reviews
I cancel my service with Crystal springs because ive been over charged for more then 3 months. The dispencer rentals was $1.99 a month after 2 years of service they start charging me $9.72 for rentals that's why i cancel my service. They picked up all the equipment and...
Read more
1.5
#1051104
Reply to reviews
No show for leaky bottle pick up three times. On hold for over 20 minutes trying to deal with these people. The worst customer service I have ever had to deal with. Never mind ever talking to a sales rep. Customer service tells you they don't have a direct line. I...
Read more
#1050528
Reply to reviews
Have cancelled service and requested pick up of over 70 empty bottles 4 times, have received 4 pick up dates and confirmation numbers. 6 months later we still have over 70 empty bottles in our lobby. CS continues to try and bill us for a delivery they made after the...
Read more
1.0
#1049320
Reply to reviews